{"id":374,"date":"2025-11-18T13:14:55","date_gmt":"2025-11-18T13:14:55","guid":{"rendered":"https:\/\/elannaturel.com\/?page_id=374"},"modified":"2025-11-18T13:16:03","modified_gmt":"2025-11-18T13:16:03","slug":"terms-and-condition","status":"publish","type":"page","link":"https:\/\/elannaturel.com\/es\/terms-and-condition\/","title":{"rendered":"Terms and Condition"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><b>\u00c9lan Naturel \u2014 Terms &amp; Conditions<\/b><\/h1>\n<p><b>Last updated: November 2025<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Welcome to \u00c9lan Naturel. By accessing this website, booking a session, or purchasing any digital material, you agree to the following Terms &amp; Conditions.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Please read them carefully.<\/span><\/p>\n<h1><b>1. Business Information<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">\u00c9lan Naturel is operated by a <\/span><b>sole proprietorship<\/b><span style=\"font-weight: 400;\"> registered in <\/span><b>Qu\u00e9bec, Canada<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> All services, policies, and agreements are governed by the applicable laws of Qu\u00e9bec and Canada.<\/span><\/p>\n<h1><b>2. Nature of Services<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">\u00c9lan Naturel provides <\/span><b>naturopathic wellness sessions<\/b><span style=\"font-weight: 400;\"> (in-person and online) focused on supporting overall well-being and lifestyle balance.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Services include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Individual sessions<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wellness packages<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalized lifestyle guidance<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to digital materials (recipes, natural remedy instructions, educational videos)<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These services are <\/span><b>non-medical<\/b><span style=\"font-weight: 400;\">, non-diagnostic, and non-therapeutic.<\/span><\/p>\n<h1><b>3. Legal Disclaimer<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">To comply with Qu\u00e9bec naturopathy regulations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Naturopathy is not a medical practice.<\/b><b>\n<p><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9lan Naturel does <\/span><b>not diagnose, treat, cure, or prevent<\/b><span style=\"font-weight: 400;\"> any illness or medical condition.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All guidance provided is intended to support well-being and lifestyle habits.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clients remain fully responsible for consulting a <\/span><b>licensed medical doctor<\/b><span style=\"font-weight: 400;\"> for any medical concerns, emergencies, diagnoses, testing, or treatments.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The information provided during sessions or on this website is <\/span><b>educational<\/b><span style=\"font-weight: 400;\"> and does not replace medical advice.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h1><b>4. Booking &amp; Cancellation Policy<\/b><\/h1>\n<h3><b>4.1 Booking<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All sessions are booked through the third-party scheduling tool <\/span><b>TidyCal<\/b><span style=\"font-weight: 400;\">, which may store personal information off-site.<\/span><\/p>\n<h3><b>4.2 Payments<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sessions are paid <\/span><b>after each individual session<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accepted payment methods: <\/span><b>credit cards, debit cards, Interac<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No taxes (TPS\/TVQ)<\/b><span style=\"font-weight: 400;\"> are charged.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All receipts are <\/span><b>digital only<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>4.3 Cancellation<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellations must be made <\/span><b>at least 24 hours before<\/b><span style=\"font-weight: 400;\"> the scheduled session.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellations made after the 24-hour window or no-shows will incur a <\/span><b>$90 fee<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>4.4 Refunds<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sessions and digital products are <\/span><b>non-refundable<\/b><span style=\"font-weight: 400;\"> once purchased.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h1><b>5. Insurance Receipts<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">Clients may request naturopathic receipts for potential reimbursement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Coverage varies by insurer.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clients are responsible for verifying their own plan eligibility.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9lan Naturel is certified through:<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>l\u2019Association des Naturopathes Professionnels du Qu\u00e9bec (ANPQ)<\/b><b>\n<p><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>International Association of Naturopathic Hygionomists (AINH)<\/b><b>\n<p><\/b><\/li>\n<\/ul>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Insurance claims remain the responsibility of the client.<\/span><\/p>\n<h1><b>6. Client Responsibilities<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">By using \u00c9lan Naturel\u2019s services, clients agree to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide <\/span><b>complete and accurate information<\/b><span style=\"font-weight: 400;\"> regarding their lifestyle and well-being.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inform the practitioner of any relevant <\/span><b>medical diagnoses<\/b><span style=\"font-weight: 400;\">, medications, or conditions (for safety purposes).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow lifestyle and well-being recommendations at their own discretion.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understand that results vary based on individual factors and engagement.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seek medical attention through licensed medical professionals as needed.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h1><b>7. Use of Digital Materials<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">Digital products such as recipes, guides, and videos:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are for <\/span><b>personal use only<\/b><b>\n<p><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cannot be shared, published, copied, or distributed<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remain the <\/span><b>intellectual property<\/b><span style=\"font-weight: 400;\"> of \u00c9lan Naturel<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Unauthorized reproduction or commercial use is prohibited.<\/span><\/p>\n<h1><b>8. Privacy &amp; Data Handling<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">\u00c9lan Naturel collects client information for the purpose of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Booking and managing sessions<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delivering personalized wellness guidance<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providing receipts<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sending optional newsletters (with explicit client consent)<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Data may be stored through third-party tools (e.g., TidyCal).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00c9lan Naturel does not sell or share personal data without consent, except when required by law.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you wish to unsubscribe from emails, you may do so at any time.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">A full Privacy Policy can be provided upon request.<\/span><\/i><\/p>\n<h1><b>9. Website Use<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">Visitors agree not to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Copy, reproduce, or redistribute website content<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the website for illegal, harmful, or fraudulent purposes<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Extract or repurpose content for commercial use without written permission<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">All website content (text, design, images, videos) is protected by copyright.<\/span><\/p>\n<h1><b>10. Limitation of Liability<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">\u00c9lan Naturel is not responsible for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outcomes resulting from lifestyle changes<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Misinterpretation of website or session information<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use or misuse of digital products<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technical issues, outages, or third-party platform errors<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Clients engage in all wellness practices at their own discretion and risk.<\/span><\/p>\n<h1><b>11. Jurisdiction<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">These Terms &amp; Conditions are governed by the laws of <\/span><b>Qu\u00e9bec<\/b><span style=\"font-weight: 400;\"> and the federal laws of <\/span><b>Canada<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Any disputes must be resolved within the judicial district of the province of Qu\u00e9bec.<\/span><\/p>\n<h1><b>12. Contact<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">For questions regarding these Terms &amp; Conditions, please contact:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udce7 <\/span><b>luis@elannaturel.com<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> \ud83d\udccd <\/span><b>In-person sessions available 3078 Boul. Dagenais O, Laval (appointment required)<\/b><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00c9lan Naturel \u2014 Terms &amp; Conditions Last updated: November 2025 Welcome to \u00c9lan Naturel. By accessing this website, booking a session, or purchasing any digital material, you agree to the following Terms &amp; Conditions. Please read them carefully. 1. Business Information \u00c9lan Naturel is operated by a sole proprietorship registered in Qu\u00e9bec, Canada. All services, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-374","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/pages\/374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/comments?post=374"}],"version-history":[{"count":3,"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/pages\/374\/revisions"}],"predecessor-version":[{"id":377,"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/pages\/374\/revisions\/377"}],"wp:attachment":[{"href":"https:\/\/elannaturel.com\/es\/wp-json\/wp\/v2\/media?parent=374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}